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Resume Writing BPO – FAQ
1. Who uses Wildnet’s Resume Writing BPO Services?
At Wildnet, we serve resume writing companies, either startups or established businesses in the USA, the UK, Canada, Australia and New Zealand, with their own client base. We do not retail.
2. How do I sign up to outsource my resume writing services?
It’s very simple. Just fill in our Resume Writing Requirements Form, or give us a call. We’ll take it from there.
3. What’s the payment process?
We don’t charge your customers at all. You bill your clients, and once we’ve done the work, we’ll send you our own invoice.
4. Do I have to collect all the information necessary to write the resume from the client?
The initial contact with the client will be from your end. You will ask the client for his old resume or to fill in a questionnaire, and his or her initial instructions. Then you send this information, along with contact details, to us. We will handle any other necessary interaction from that point.
5. How do you interact with my client?
We contact your customer through email, chat or phone, at any location.
6. Will the client find out that your resume writer is not my direct employee?
No, we conduct all correspondence and interaction under your brand.
7. What if the client wants any modifications to the resume you send?
We will make an unlimited number of revisions until both you and the end client are satisfied, within a 30-day period of receiving the order.
8. Should I be worried about your competing with my business?
No. We will sign non-disclosure and non-compete agreements, and we guarantee you need have no worries on the security on that score.
9. Do I have to make any fixed commitments from my end?
No. Unless you opt for a customized package based on volume of work, you don’t need to make any commitments.
10. What about quality issues?
Your resume will go through a 3-step quality check from our end before being sent to the client. You can opt to have the work sent to you first, so that you can do your own quality check, before sending it on to the client.
